AstaReal Co., Ltd. (hereinafter “we”) is committed to protecting the website visitors on this website and complies with the provisions of the applicable regulations in Japan and other local applicable privacy legislation. This privacy policy discloses the privacy practices for this websites. This privacy policy applies solely to information collected by this website.

1. Data collection and purpose
We receive, collect and store your access and session data including the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information that you enter on our website or provide us in any other way (including name, company name, address, email, and/or other information) in addition to other information including comments, feedback, product reviews, or recommendations that you enter on this website.

We collect such Non-personal and Personal Information for the following purposes:
• To provide and operate services of this website;
• To provide our visitors/users/customers with services and technical support;
• To be able to contact our visitors/users/customers with general or personalized service-related notices and promotional messages;
• To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; and
• To comply with any applicable laws and regulations.

2. Sharing and the third-party services
We may disclose the collected information only for the following purposes. In general, the third-party providers used by us and/or our affiliate entities will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions and other information. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. If you need to know what third-party service(s) are used, please contact us. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your data is processed by a third-party located in the United States, then your personal information may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave this website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this website’s Terms of Service.

• When required to comply with any applicable laws and regulations;
• When necessary to protect the life, health or property of users of this site, our site itself and the general public from fraudulent or abusive use;
• When necessary to share the information with our affiliate entities in order to provide better services and technical support; and
• When necessary to share the information with the third-party in order to provide and operate this website and other services:

3. Use of cookies and other tracking tools
We collect your access and session data using the following technologies. You may turn off tracking by cookie if you don’t choose the “accept” for use of cookies of this website. Changing settings of your browser, you can also determine that your browser will not accept cookies from this website. Be aware that in such events you may no longer be able to use all the possibilities and features of our website.
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. For analysis of the visitors’ access and session data for improving this website, Google Analytics is used. For more information of Google Analytics, please visit
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Sit

4. Protection of children
This website is a general audience website that is not specifically designed for or targeted at children. We do not knowingly collect, use or disseminate any personally identifiable information from children under the age of 16. If, however, we become aware that personally identifiable information about a child under the age of 16 has been collected by the site, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if, when contacted, the parent or guardian requests that we do not use or keep such information, we will make reasonable efforts to delete it from our records. Upon request by a parent or guardian, we will provide a description of the specific types of personal information collected from a child who is under the age of 16.

5. Right to access, rectification and deletion
If you want to access or don’t want us to process or store your information anymore or withdrew your consent, please contact us from the following contact form or in other ways. In that case, we may request you to show your ID or other documents for your identity verification.

6. Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

7. Inquiry and requests to withdrew your consent
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to the following “contact form” or contact us in other ways.

AstaReal Co., Ltd.
Attention: Privacy Officer
1-1-1 Shiba Koen, Sumitomo Fudosan Onarimon Tower 10th Floor
Minato-ku, Tokyo 105-0011 Japan

Or inquiry from here

Version January 6, 2019

We supply proprietary astaxanthin
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